Wersja PL

Regulations

These Regulations specify the general conditions, principles and manner of sales conducted by Business & Sport Group Sp. z o.o.with headquarters in Warsaw, via the online store www.sportscoffee.eu (hereinafter referred to as: "Online Store") and defines the terms and conditions of providing by Business & Sport Group Sp. z o.o. based in Warsaw, free electronic services.

§ 1 Definitions

The supplier is defined as:

1.Working days - are days of the week from Monday to Friday, excluding public holidays.

2. Delivery - is the actual act of delivering to the Customer by the Seller, via the Supplier, the Goods specified in the order.

3. Supplier - is an entity that operates on the basis of cooperation with the Seller in the field of Delivering Goods.

- courier company;

- InPost Paczkomaty Sp. z o.o. with its registered office in Kraków, providing the services of Providing and operating the post office box system (Paczkomaty);

- Polish Post S.A. based in Warsaw;

4. Password - is specified as a string of letters, numbers or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.

5. Customer - is an entity for which services are provided electronically or with which a Sales Agreement is concluded, in accordance with the Regulations and legal provisions.

6.Consumer - is a natural person who carries out with the entrepreneur a legal act not related directly to his business or professional activity.

7. Customer Account - is an individual panel of each Customer, created on his behalf by the Seller, after the Customer's Registration and conclusion of the Customer Account Agreement.

8. Login - is the individual name of the Customer, determined by him, consisting of a string of letters, numbers or other characters, required in conjunction with the Password to create a Customer Account in the Online Store.

9. An entrepreneur - is a natural person, a legal person or an organizational unit which is not a legal person, whose legal regulations grant legal capacity, conducting business or professional activity on its own behalf and performing legal acts directly related to its business or professional activity.

10. Regulations - means these regulations.

11. Registration - is an actual act carried out in the manner set out in the Regulations, required for the Customer to use all available functions of the Online Store.

12. Seller - means Business & Sport Group Sp. z o.o. with its registered office in Warsaw, entered into the National Court Register by the District Court for the Capital City of Warsaw Warsaw in Warsaw, XII Commercial Department of the National Court Register under the number KRS 0000655151, with a share capital of 5000 PLN, NIP 701-064-53-63, REGON 366158772, which is also the owner of the Online Store.

13. Store Website - means the websites at which the Seller runs the Online Store, operating in the domain www.sportscoffee.eu.

14.Goods - is a product presented by the Seller via the Store Website, which may be the subject of a Sales Agreement.

15. Durable medium - this is a material or tool that gives the Customer or Seller the option of storing data personally addressed to him, in a way that gives access to information in the future for a time adequate to the purposes for which this information is used and which will allow the saved information to be restored in its original form.

16. Sales contract - is a sales contract between the Customer and the Seller, concluded remotely, on the terms described in the Regulations.

§ 2 General provisions and use of the Online Store

The above rights may be exercised only in a manner specified and in accordance with the Regulations and with the consent of the Seller, documented in writing.

1. The Seller is the owner of all rights to the Online Store, including proprietary copyrights, intellectual property rights to his name, his internet domain, Store Website, as well as to patterns, forms, logos posted on the Store Website (excluding logos and photos presented on the Store's Website aimed at presenting goods, the copyright of which belongs to third parties).

2. The Seller will endeavor to allow Internet users to use the Online Store from all popular web browsers, operating systems, types of devices and types of Internet connections.

3. The Seller uses the mechanism of "cookies", which when used by the Customers of the Store Website, are saved via the Seller's server on the hard drive of the Customer's target device. This action does not damage the client's end device and does not change the configuration of the device or software installed on this device. Every customer has the option to disable the "cookies" mechanism. The Seller indicates, however, that disabling "cookies" may hinder or prevent the use of the Online Store Website. The use of the "cookies" mechanism is aimed at the proper operation of the Online Store Website on Customers' end devices.

4. It is required that every customer who places an order in the Online Store via the Online Store Website or via electronic mail and in order to use the services available on the Online Store Website, has an active electronic mail account.

5. The customer who wants to place an order by phone should have an active phone number.

6.It is not allowed for the Customer to provide illegal content and the Customer to use the Online Store, Shop Website or free services offered by the Seller in a manner inconsistent with the law, violating personal rights of third parties or decency.

7. The Seller declares that Customers should use appropriate technical measures (in particular anti-virus programs) that will minimize the risk of obtaining and modifying Customer data by unauthorized persons resulting from the public nature of the Internet. The seller will never ask the customer to provide him with the password.

8. It is forbidden to use the functions and resources of the Online Store to carry out activities by the customer that would in any way violate the interests of the Seller.

§ 3 Registration

1.The Customer is obliged to register free of charge to create a Customer Account.

2. Registration is not necessary to place an order in the Online Store.

3. In order to register, it is recommended to complete the registration form provided by the Seller on the Shop Website and send the completed registration form electronically to the Seller by selecting the appropriate function on the registration form. During Registration, the Customer sets his own Password.

When completing the registration form, the Customer should read the Regulations and accept its terms by checking the appropriate box on the form.

4. During Registration, the Customer has the option of voluntarily consenting to the processing of his personal data for marketing purposes by selecting the appropriate field in the registration form. In this case, the Seller provides accurate information about the purpose of collecting Customer's personal data, as well as about specific or likely recipients of such data.

5. The Customer's consent to the processing of his personal data for marketing purposes does not condition the possibility of concluding a contract with the Seller for the provision of the Customer Account service by electronic means. Consent may be withdrawn at any time by submitting an appropriate statement by the Customer to the 6. Seller. For example, the statement may be sent to the Seller's address via e-mail.

7. Registration confirmation, the Customer receives from the Seller by e-mail to the e-mail address, immediately after sending the completed registration form. At this time, a contract is concluded for the provision of the Customer Account service by electronic means, while the Customer is given the option of accessing the Customer Account and making changes given during Data Registration.

§ 4 Orders

1.The information placed on the Online Store Website is not an offer of the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement.

2. The customer has the option of placing an order in the Online Store via the Online Store Website or electronic mail 24 hours a day, 7 days a week.

3. The customer has the option of placing an order in the Online Store by telephone during the hours and days available on the Online Store Website.

4.The customer placing an order through the Online Store Website completes the interesting Product by selecting it. Adding Goods to the order, the Customer selects via the "Add to Cart" command which appears under the given Good on the Store's Website. After completing his order, the Customer selects the Delivery method and payment method in the "CART". The order is placed by the Customer by sending the order form to the Seller, i.e. selecting the command "BUY AND PAY" on the Store's Website. 5. Before sending the order to the Seller, the Customer always receives information about the total price of the selected Good and Delivery and about all additional costs that he must incur in connection with the Sale Agreement.

For this purpose, the customer placing a telephone order uses the telephone number provided on the Online Store Website by the Seller. The Customer placing a telephone order shall provide the Seller with the name and quantity of the selected Good from among the Goods presented on the Online Store Website. Next, after completing the entire order, the Customer chooses the method and address of Delivery and the form of payment. The customer also indicates his e-mail address or correspondence address (as chosen) to confirm the order. The customer placing an order by phone is each time informed about the total amount of the goods selected and the price of the chosen form of delivery, as well as about the additional costs that he is required to incur in connection with the Sales Agreement.

6. After placing the order by the Customer via telephone, the Seller sends on a durable medium to the e-mail address provided by the Customer a confirmation, which contains, in particular: a list of the Goods being the subject of the Sales Agreement, its price, the cost of the selected Delivery and information on any other costs that The customer is obliged to incur in connection with the Sale Agreement.

7. The customer placing an order via e-mail sends it to the e-mail address provided by the Seller on the Store's Website. The Customer, in a message sent to the Seller, informs in particular about: the name of the Good, the color and its quantity selected among the Goods presented on the Shop Website and contact details.

8. After receiving electronically a message from the Customer referred to in §4 para. 7, the Seller sends a return message to the Customer via e-mail, informing about his registration data, the price of selected Goods, payment methods and the method of Delivery along with its cost, as well as informs about all additional payments that the Customer is obliged to incur under the Sale Agreement. In the Message, the Seller also informs the Customer that the conclusion of the Sales Agreement by electronic mail implies the obligation to pay for the ordered Goods. After providing all necessary information, the Customer may place an order by sending an electronic message to the Seller with information about the selected form of payment and the method of Delivery.

9. Placing an order is understood by the Customer submitting to the Seller an offer to conclude a Contract for the Sale of Goods being the subject of the order.

10. After placing the order, the Seller sends the order confirmation to the e-mail address provided by the Customer.

11. After confirming the order, the Seller sends information about the acceptance of the order to the e-mail address provided by the Customer. Information about the acceptance of the order is the Seller's declaration of acceptance of the offer referred to in §4 paragraph 9 and when the Customer receives it, the Sales Agreement is concluded.

12. After the conclusion of the Sales Agreement, the Seller sends confirmation of the conditions to the Customer on a durable medium to the Customer's email address provided or in writing to the address provided by the Customer during Registration or ordering.

§ 5 Payments

1. The prices on the Store's Website visible next to a given Good are gross prices and do not include the cost of Delivery and any other costs that the Customer will be obliged to incur by concluding the Sale Agreement. The customer will be informed about the delivery costs and other costs when choosing the delivery method and placing the order.

2. The Customer may choose the following forms of payment for ordered Goods:

- bank transfer to the Seller's bank account (in this case, the order will be processed after the Seller sends the Customer information about the confirmation of the order and after the payment is received on the Seller's bank account);

- bank transfer carried out by the external Przelewy24.pl payment system, operated by PayPro S.A. based in Poznań (in this case, the implementation of the order will be commenced after the Seller sends the Customer confirmation of the order and after the Seller receives a message from the Przelewy24.pl system about the payment being made by the Customer);

- cash on delivery, carried out as payment of the Supplier when making the Delivery (in this case, the implementation of the order will begin after the Seller sends the Customer confirmation of the order);

3. The Customer will be each time informed by the Seller on the Shop Website about the date in which he is obliged to make payment for the order in the amount resulting from the concluded Sales Agreement.

4. If the Customer fails to make the payment within the time limit referred to in §5 para. 3 of the Regulations, the Seller sets an additional deadline for the Customer to make the payment and informs the Customer thereof on a durable medium. Information about the second deadline for payment also includes information that after the ineffective expiry of this period, the Seller will withdraw from the Sales Agreement. In the event of the ineffective expiry of the above-mentioned payment deadline, the Seller sends the Customer a message on a durable medium along with a statement of withdrawal from the contract pursuant to art. 491 of the Civil Code.

§ 6 Delivery

1.The Seller undertakes Delivery on the territory of the Republic of Poland.

2. The Seller is obliged to deliver the Goods subject to the Sales Agreement without defects.

3. The Seller informs on the Store Website about the number of Business Days needed for Delivery and completing the order.

4. The deadline for Delivery and execution of the order is calculated in Business Days in accordance with §5 para. 2 of the Regulations. The deadline for Delivery and execution of orders is available on the Website.

5. The deadline for Delivery and execution of the order made available on the Online Store Website is calculated in Business Days from the date of conclusion of the Sales Agreement if the Customer chooses the "on delivery" payment method.

6. The ordered Goods are delivered to the Customer by the Supplier to the address given in the order form.

If the Supplier is selected InPost Paczkomaty Sp. z o.o. based in Krakow, the Delivery address will be the address of the parcel locker indicated by the Customer in the order.

7. On the day the Goods are sent to the Customer, the Seller sends a message to the Customer's email address confirming the dispatch of the parcel by the Seller.

8. The customer is obliged to check the received parcel in time and in an appropriate manner for specific types of parcels. If a defect is found or the package is damaged, the Customer has the right to require the Supplier's employee to complete an appropriate report.

9. The Seller, according to the will of the Customer, attaches the receipt or VAT invoice to the delivered Goods to the shipment being the subject of the Delivery.

10. If the Supplier does not find the customer at the address given when placing the order, as the Delivery address, the Supplier's employee will leave a notice or try to contact the recipient of the shipment in order to determine the date on which the customer will be present at the selected address. At the time of returning the ordered Goods to the Online Store by the Supplier, the Seller will attempt to contact the Customer by phone or electronically in order to re-establish the date and cost of Delivery with the Customer.

§ 7 Warranty

1. The Seller is responsible for the Supply of Goods not containing physical or legal defects. The Seller is obliged to the Customer if the Good has a physical or legal defect (warranty).

2. If the Good has a defect, the Customer may:

- make a statement of withdrawal from the Contract of Sale or price reduction, the situation will not take place if the Seller immediately and without exposing the Customer to inconvenience exchanges the Defective Product for a Good without defects, or removes the defect. This situation cannot be applied if the Goods have already been replaced or repaired by the Seller in the past, or the Seller has made an obligation to replace the Goods with goods without defects or did not remove the defects. The Customer has the right instead of the removal of the defect suggested by the Seller to demand replacement of the Product without a defective one or instead of replacement of the Product to demand the liquidation of the defect, unless bringing the item in accordance with the contract in the manner proposed by the Customer is unrealistic or exposes the Seller to excessive costs in comparison with method proposed by the Seller. When valuing too high costs, the value of the Good without defects, the type and significance of the observed defect are taken into account and the inconvenience to which the Customer would otherwise expose is checked.

- demand that the defective Product be replaced with a Good without defects or that the defect be eliminated. The seller is obliged to replace the defective product with a product free of defects or to eliminate the defect in a reasonable time without too much difficulty for the customer. The Seller has the option of refusing to satisfy the Customer's request if bringing him to compliance with the Contract for the Sale of Defective Goods in the manner indicated by the Customer is unrealistic or would require excessive costs compared to other existing means of compliance with the Contract of Sale. The costs of repairing or replacing the Goods shall be borne by the Seller.

3. The Customer who exercises the warranty rights is obliged to deliver the defective item to the Seller's address. In the case of a Customer who is a Consumer, delivery costs are covered by the Seller.

4. All complaints related to the Goods or the implementation of the Sales Agreement, the Customer can send in writing to the address of the Seller.

5. The Seller, within 14 days from the day of request regarding the complaint, makes a decision on the complaint of the goods or complaint related to the implementation of the Sales Agreement reported by the Customer.

6. The Customer may submit a complaint to the Seller regarding the use of free electronic services provided by the Seller. Information about a given complaint may be sent in electronic form to the address kontakt@sportscoffee.u. In the complaint, the customer should describe the problem. The Seller immediately, but no later than within 14 days, responds to the complaint and provides the Customer with an answer.

7. The Seller does not apply out-of-court dispute resolution referred to in the Act of September 23, 2016 on out-of-court settlement of consumer disputes.

§ 8 Withdrawal from the Sales Agreement

1. The Customer who has concluded a Sales Agreement, being a Consumer, may withdraw from it within 14 days without any reason.

2. The beginning of the deadline for withdrawing from the Sales Agreement lasts from the moment the Consumer takes the Private property. The consumer may withdraw from the Contract of Sale by submitting a declaration of withdrawal to the Seller. This statement can be made, for example, in writing to the address of the Seller, via e-mail to the address of the Seller. The statement can be made on the form, a model of which is available on the Store's Website at the following address: Withdrawal form, by post or electronically. To meet the deadline, you must send a statement before its expiry.

3. In the event of withdrawal from the Sales Agreement, it is considered void.

4. If the Consumer sent a statement of withdrawal from the Purchase Agreement before the Seller accepted his offer, the offer is not binding.

5. The Seller is obliged to immediately, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the Sales Agreement, return all payments made by him, including the cost of Delivery of the Goods to the Consumer. The Seller has the option of withholding the reimbursement of payments he has received from the Consumer until he receives the Good from him or the Customer sends a proof of sending the Good, depending on which action would have taken place earlier.

6. If the Consumer who exercises the right of withdrawal has chosen a method of delivery of the Goods other than the most economical normal method of Delivery proposed by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.

7. The consumer is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the date on which the withdrawal from the Sales Agreement took place. To meet the deadline, it is necessary to send the Good to the Seller's address before the deadline.

8. In the event of withdrawal, the Customer who is a Consumer shall be subject only to the direct costs of returning the Good.

If, due to its nature, the Good cannot be sent by regular mail, the Seller shall provide the Consumer with information on the costs of returning the item on the Store's Website.

9. The consumer is responsible for reducing the value of the Good, which is the result of using it in a way that goes beyond what is necessary to confirm the nature, functioning and characteristics of the Good.

10. The seller returns the payment using the same method of payment that the Consumer chose, unless the Consumer has agreed to a different refund method that does not involve additional costs for him.

11. The right to withdraw from the Sales Agreement is not directed to the Customer who is a Consumer in relation to contracts in which the Good is a quickly degradable item or has a short shelf life.

12. The right to withdraw from the Sales Agreement is not entitled to the Customer who is a Consumer in relation to contracts in which the Good is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery.

§ 9 Free services

1. The Seller provides electronically free services to customers:

- newsletter;

- Customer Account Management;

- Posting opinions;

- Discussion forum.

2. Services specified in §9. 1 above are provided 7 days a week, 24 hours a day.

3. The Seller reserves the right to choose and change the type, time, forms and method of granting access to the listed services. The Seller shall inform the Customers about the above-mentioned changes in a manner appropriate to amend the Regulations.

4. The Newsletter service has the right to use every customer who enters his e-mail address. For this purpose, use the registration form visible on the Store's Website. After completing the form and sending it, the Customer immediately receives an email confirmation to the e-mail address provided on the registration form. At this time, the contract for the electronic provision of the Newsletter service is concluded. During the Registration, the Customer may check the appropriate box in the registration form to subscribe to the Newsletter service.

5. Newsletter is a service consisting in sending by the Seller, to the e-mail address, messages with information about new products or services that appear in the Seller's offer. The newsletter will be sent by the Seller to all customers who have subscribed.

6. The newsletter sent to specific customers contains, in particular: information about the sender, the "subject" field, informing about the content of the shipment and a message about the possibility and method of unsubscribing from the free Newsletter service.

7. The Customer may at any time discontinue use of the Newsletter by unsubscribing from the subscription via the link provided in each electronic message sent as part of the Newsletter service or by activating the appropriate field in the Customer Account.

8. Keeping a Customer Account is available after registering on the terms set out in the Regulations and consists of providing the Customer with a dedicated panel within the Store Website, enabling the Customer to change the data he entered during Registration, as well as tracking the stage of order fulfillment and order history already completed.

9. A registered Customer may request to*the Seller's Customer Account, in which case it may be deleted up to 14 days from the request.

10. The Posting Service consists in enabling the Seller and registered Customers to post publications on the Online Store Website to publish the Customer's subjective statements regarding mainly Goods.

11. Resignation from the service Posting opinions is possible at any time and consists in resigning from placing content by the Customer on the Store's Website.

12. The Seller has the right to block access to the Customer Account and free services, in the event of the Customer's activities to the obvious detriment of the Seller or other Customers, the Customer's violation of the law or the Regulations, as well as when blocking access to the Customer Account and free services is guided by security reasons - in particular: breaking the security of the Store's Website by the Customer or other hacker behavior. Blocking access to the Customer Account and free services for the above reasons lasts for the period necessary to clarify and resolve the issue that is the reason for blocking access to the Customer Account and free services. The Seller informs the Customer about blocking access to the Customer Account and free electronic services to the address provided by the Customer in the registration form.

§ 10 Customer responsibility in the area of ​​content posted by him as part of using Opinion Posting

1. By placing content and making it public, the Customer makes a voluntary distribution of content. The posted content are not the views of the Seller and should not be identified with his activities. The Seller does not provide content, but is only the entity that provides the appropriate ICT resources for this purpose.

2. The customer declares that:

- Has the right to use property copyrights, industrial property rights and / or related rights for works, items of industrial property rights (e.g. trademarks) and / or related rights items that make up the content, respectively;

- posting and dissemination of personal data, image as well as information on third parties as part of the services referred to in §9 of the Regulations took place in a legal, voluntary manner and in accordance with the will of the persons concerned;

Agree to access the content posted by other Customers and the Seller, as well as consents to their free use by the Seller in accordance with the provisions of these Regulations;

- He agrees to compile works within the meaning of the Copyright and Related Rights Act.

3. The customer is not entitled to:

- Disseminating, as part of using the services referred to in §9 of the Regulations, personal data of third parties and disseminating the image of third parties without having the appropriate lawful permission or consent of the abovementioned persons;

- placing content of an advertising nature and / as part of using the services referred to in §9 of the Regulations.

4. The Seller is responsible for publishing content only after receiving the notification in accordance with §11 of the Regulations.

5. Customers are not allowed to post content in the scope of using the services referred to in §9 of the Regulations that could, in particular:

- Be placed in bad faith, e.g. with the intention of violating the personal rights of third parties;

- In any way violate the rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, trade secrets or relating to confidentiality obligations;

- Be offensive or threaten other people, contain vocabulary that violates good morals (e.g. vulgarisms and other offensive terms);

- They conflict with the interests of the Seller;

- Otherwise violate the Regulations, decency, social or moral norms, or applicable law.

6. After receiving the notification in accordance with §11 of the Regulations, the Seller has the right to modify or*content posted by Customers in the scope of their use of the services referred to in §9 of the Regulations, in particular in relation to content that may constitute, according to third parties or bodies law, violation of these Regulations or applicable law. The seller does not carry out ongoing monitoring of published content.

7. The customer agrees for the Seller to use the content posted by him on the Store Website in a free form.

§ 11 Reporting threat or violation of rights

If a situation occurs when the Customer or other person or entity decides that the published content on the Store Website violates their rights, beliefs, principles of fair competition, personal rights, decency, feelings, morality, know-how, secret protected by law or on a obligations, has the ability to inform the Seller about it.

The Seller, informed about a potential violation of the provisions of the Regulations, reacts immediately by taking action to remove content illegal from the Store Website.

§ 12 Protection of personal data

1. The Seller is the Administrator of personal data that Customers provide to the Seller voluntarily as part of Registration or a one-off order and as part of the Seller’s provision of electronic services or under other circumstances set out in the Regulations.

2. Customers' personal data are processed by the Seller for the purpose of processing orders, performing services by the Seller electronically as well as for other purposes specified in the Regulations. The data is processed only in accordance with the law or with the consent expressed by the customer on the basis of applicable law.

3.The Customer voluntarily provides his personal data to the Seller. However, failure to provide the required data during Registration prevents the Registration and creation of a Customer Account, and also prevents the submission and execution of a Customer order.

4. The Customer who provides the Seller with his personal data has the right to access their content and to edit them, also has the right to request their removal, as well as in cases provided for by law, may request the cessation of the processing of his personal data.

5. The Seller allows the removal of personal data from the collection kept, especially in the event of cancellation of the Customer Account. The Seller may refuse to*personal data in the event that the Customer has not paid all amounts due to the Seller or has violated the applicable law, and the retention of personal data is necessary to clarify the situation and determine the liability of the Customer.

6. The Seller undertakes to protect the personal data provided to him by the Customer, and also makes all efforts to protect them against unauthorized access or use by unauthorized persons.

7. The Customer's personal data is provided to the Supplier only to the extent needed to perform the Delivery.

8. When selecting a payment customer through the Przelewy24.pl system, his personal data will be provided to the extent necessary for the payment to be made to PayPro S.A. with headquarters in Poznań.

§ 13 Termination of the contract (not applicable to Contracts of Sale)

1. The Customer as well as the Seller have the option of terminating the contract for the provision of electronic services at any time and without giving a reason, excluding the preservation of rights acquired by the other party before the termination of the above. contract and the following provisions.

2. The customer who wants to terminate the contract and who has completed the Registration terminates this contract for the provision of electronic services by sending to the Seller an appropriate declaration of intent, using any means of distance communication enabling the Seller to read the Customer's declaration of intent.

3. The Seller terminates the contract for the provision of electronic services by sending to the Customer an appropriate declaration of intent to the e-mail address provided by the Customer during Registration.

§ 14 Final provisions

1. The Seller is responsible for the non-performance or improper performance of the contract, while in the case of contracts concluded with Customers who are Entrepreneurs, the Seller is only responsible for inadvertent damage and within the limits of actually incurred losses by the Customer who is an Entrepreneur.

2. The content of these Regulations can be recorded by printing, saving on a carrier or downloading at any time from the Store's Website.

3. In the event of a dispute on the basis of a concluded Contract of Sale, the parties will try to resolve the matter amicably. Settlement of any disputes arising from these Regulations shall be governed by Polish law.

4. The Seller provides the Customer, being a Consumer, with information on the possibility of using out-of-court complaint consideration methods and redress. The procedures are available at the registered offices or on the websites of entities competent for out-of-court settlement of disputes. They may in particular be consumer ombudsmen or Voivodship Inspectorates of Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection at http://www.uokik.gov.pl/spory_konsumenckie.php. The seller provides information that at http://ec.europa.eu/consumers/odr/ there is an online platform for settling disputes between consumers and entrepreneurs at the EU level (ODR platform).

5. The Seller has the right to amend these Regulations. Orders accepted by the Seller for processing before the date of making changes to the Regulations are implemented according to the Regulations, which were in force on the day the order was placed by the Customer. The amendment to the Regulations comes into force within 7 days from the date of publication on the Online Store Website. The Seller shall inform the Customer 7 days before the entry into force of amendments to the Regulations about the changes made by means of an email sent containing a link to the text of the amended Regulations. If the Customer does not accept the change in the Regulations, he is obliged to inform the Seller about this fact, which as a result results in the termination of the contract in accordance with the provisions of §13 of the Regulations.

6. The Regulations enter into force on October 16, 2019.

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